Subject: Tech Support Candidate - Rajesh Kumar
From: Rajesh Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 6 Feb 2021 05:02:07 -0500

| | Tech Support Test

Name | Rajesh Kumar
E-mail | [email-masked]
Phone Number | (91) 9911885114
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Laxmi Nagar Delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | asit mehta and company | system admin | 06-Feb-21 | 25000
Previous Employer 1 | wipro Ltd behalf on (Progressive Info Vision Pvt Ltd0 | Network Engineer | 7-april 2014 | 14000
Previous Employer 2 | iijt Insture | System Engineer | 15 march 2013 | 8000

In your past experience you have (select all that applies)

Interacted with customers over Email
Interacted with customers over Live Chat
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | No Error
Please list the steps to connect a Bluetooth speaker to your mobile phone. | open Bluetooth scan device pair Salection
What according to you makes you a good candidate for customer service or technical support job? | I have best solutions for customer
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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