Subject: Tech Support Candidate - VIVEK SHAW
From: VIVEK SHAW <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 5 Feb 2021 12:07:34 -0500

| | Tech Support Test

Name | VIVEK SHAW
E-mail | [email-masked]
Phone Number | (+44918797213640) +44918797213640
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Jamshedpur
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Linux
Jamshedpur

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | WIPL | CTS | 31 | 15000
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First of all check the network connectivity
Browser rest

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of all pair with Bluetooth speaker
What according to you makes you a good candidate for customer service or technical support job? | Select the employee
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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