Subject: Tech Support Candidate - Shashi kant
From: Shashi kant <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 5 Feb 2021 06:04:51 -0500

| | Tech Support Test

Name | Shashi kant
E-mail | [email-masked]
Phone Number | (+91) 7012086313
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Rohni Sec - 24
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | CCE

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | Teleone | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I'll check the error type and will try to open the website on different browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First turn on the Bluetooth of both phone and Speaker.

Second search and pair the device.

Third start using it.

What according to you makes you a good candidate for customer service or technical support job? | My problem solving skills and grasping power.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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