Subject: Tech Support Candidate - Rameshwar Apar
From: Rameshwar Apar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 5 Feb 2021 05:26:04 -0500

| | Tech Support Test

Name | Rameshwar Apar
E-mail | [email-masked]
Phone Number | (91) 9403403468
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Viman Nagar
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Linknet broadband | Network Engineer | 31 Jan 2020 | 22 k
Previous Employer 2 | Broadband Infosystem Pvt Ltd | Network Engineer | 1 Aug 2020 | 20 k

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Frist i will check my computer are connected with internet or not if computer are connected then i wil go for clear cookies on my browser. If computer not connected internet wil cheak it and resolve it
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Frist blutooth speaker on pearing mode then Go to setting and blutooth section and then click on new device pearing
What according to you makes you a good candidate for customer service or technical support job? | Because of my skills
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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