Subject: Tech Support Candidate - RAHUL .
From: RAHUL . <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 4 Feb 2021 21:42:33 -0500

| | Tech Support Test

Name | RAHUL .
E-mail | [email-masked]
Phone Number | (+91) 8800270431
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Linux

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | V5 GLOBAL SERVICES PVT LTD | Sr. Executive | 02-03-21 | 30 K
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First of All , check the error type which type of error is coming on your Computer's screen .

BASIC TROUBLESHOOTING STEPS

Check internet connectivity
Which browser you are using
go to browser settings
delete the cookies

these are the basic steps mentioned above .

Please list the steps to connect a Bluetooth speaker to your mobile phone.

step 1 :- Turn on the Bluetooth Speaker
Step 2 :- Go to Mobile bluetooth and searching for speaker name .
Step 3:- tap on pairing with bluetooth speaker .

What according to you makes you a good candidate for customer service or technical support job? | My consistency with positive attitude towards my work .
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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