Subject: Tech Support Candidate - Bipin Kumar Kumar
From: Bipin Kumar Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 4 Feb 2021 12:50:41 -0500

| | Tech Support Test

Name | Bipin Kumar Kumar
E-mail | [email-masked]
Phone Number | (91) 6393298369
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Gurgaon
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | SQL server

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Quess.corp.pvt.ltd | Application support executive | 13-03-2020 | 20072
Previous Employer 1 | Rtns.pvt.ltd | Application support executive | 13-08-2018 | 13498
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Ok
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Kindly open the bluetooth of your phone and turn it on.After that there will show a list of devices.Look for your device and click on it.After that click on your connect button.
What according to you makes you a good candidate for customer service or technical support job? | I am hard laborious. And I always follow smart work .
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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