Subject: Tech Support Candidate - Vijay Singh
From: Vijay Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 4 Feb 2021 11:40:44 -0500

| | Tech Support Test

Name | Vijay Singh
E-mail | [email-masked]
Phone Number | (91) 9899585340
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | West delhi near by dwarka
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Networking - advance

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | IIT Delhi | Junior Network Technician | 8-1-2021 | 19480
Previous Employer 2 | Digital empowerment Foundation | Project executive | 31-1-2017 | 16500

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all we check  which type of  error is occurring then according  to the error we rectify  the problem if its related to gateway  of internet then we check our ip,  dns and default gateway  correctly  configured.  After this if problem still exists then we move to next step to clear our cookies  from the browser  and retry  to open the website.  Also check the firewall  setting in the system  whether the website domain  not blocked.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of all plug the power cord  of speaker into. The power supply board or socket.  After that switch on the speaker and select the Bluetooth  option.  Now we move the mobile phone  setting  menu and search the Bluetooth  name of the speaker in our mobile phone bluetooth  options.  If you see the speaker bluetooth  name then select  and connect it and enjoy the music, movies or anything else you like it.
What according to you makes you a good candidate for customer service or technical support job? | I am best suitable  for the technical  support post because  i have experience in core networking field with ccna certification also have a windows system  basic troubleshooting  experience in an educational  organization  where we interact with different  categories  people like director, faculties, students, managers, household  etc.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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