Subject: Tech Support Candidate - Gurjeet Kaur
From: Gurjeet Kaur <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 4 Feb 2021 09:52:39 -0500

| | Tech Support Test

Name | Gurjeet Kaur
E-mail | [email-masked]
Phone Number | (011) 7827760366
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Badarpur
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | OnePlus | Cco | | 23719
Previous Employer 1 | Itel | Foe | September 2018 | 25000
Previous Employer 2 | Intex | Backend | August 2017 | 22000

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | We will raise a query to our technical department or site which can be used on that time or take little time to resolve problem by server errors.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | I aM a wireless user, simply open bluetooth and connect with my wireless bluetooth I can hear the calls and music
What according to you makes you a good candidate for customer service or technical support job? | As per my point for customer service, listen first of customer, try to give resolution at my end of it's not possible to solve at my end then go to next levels.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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