Subject: Tech Support Candidate - AJAZ Ahmad
From: AJAZ Ahmad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 4 Feb 2021 07:59:34 -0500

| | Tech Support Test

Name | AJAZ Ahmad
E-mail | [email-masked]
Phone Number | (011) 9560449354
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | SOUTH EXTENTION NEW DELHI
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Mobineers info systems pvt ltd | Assistant project manager | 15 March | 25000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Yes i am trying this web browser but don't show any error according me

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open bluetooth on mobile
Also in start bluetooth
Scan for pair in mobile of bluetooth
After scan select bluetooth name
And pair

What according to you makes you a good candidate for customer service or technical support job? | My opinion is if wr talk to with customer service with cool mind. When will be customer certified.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |