Subject: Tech Support Candidate - Anil Verma
From: Anil Verma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 4 Feb 2021 07:16:11 -0500

| | Tech Support Test

Name | Anil Verma
E-mail | [email-masked]
Phone Number | (0) 9899428717
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida Extension
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Propshop | Hardware and Network Engineer | 6 Feb 2012 | 21000
Previous Employer 1 | Oxycore IT Solution Pvt. Ltd. | IT executive | 30 December2020 | 20000
Previous Employer 2 | Multilink Computer | Desktop Support Engineer | 14 july 2919 | 20000

In your past experience you have (select all that applies) | Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all check internet connection if internet is working properly then check error may be server is creating problem

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Firstly we will check bluetooth connection
2. Search device
3 Do pair
4. Connection established

What according to you makes you a good candidate for customer service or technical support job? | I have good english spoken and also have good knowledge of technical support and also have experience.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |