Subject: Tech Support Candidate - Ankush Kumar
From: Ankush Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 4 Feb 2021 05:13:02 -0500

| | Tech Support Test

Name | Ankush Kumar
E-mail | [email-masked]
Phone Number | (0180) 8814871458
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Panipat
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Fore solution pvt ltd | Sr.Costomer support engg | | 22000
Previous Employer 1 | Sysnet global | Costomer support engg | Jan 2018 | 18000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | No trying open website on browser. Yes i am computer user.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First on the bluetooth in mobile .and then on the bluetooth in speaker . And then connect the phone to speaker.
What according to you makes you a good candidate for customer service or technical support job? | Yes
On a scale of 1 - 5 please rate your fluency in spoken English | 2

| |