Subject: Tech Support Candidate - kishan kumar suthar kishan
From: kishan kumar suthar kishan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Feb 2021 23:04:38 -0500

| | Tech Support Test

Name | kishan kumar suthar kishan
E-mail | [email-masked]
Phone Number | (91) 9587087242
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | bhilwara rajasthan
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | bharat It service | Customer support engineer | currently working | 13500
Previous Employer 1 | na | na | na | na
Previous Employer 2 | na | na | na | na

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

first  i Tell to user for error whats showing on pc
then first chek proper net connection in pc then check website url then cheak browser settings like pop up Bloker  security settings

Please list the steps to connect a Bluetooth speaker to your mobile phone.

first to on Bluetooth mode into both side
then Mobile phone open Bluetooth settings there showing a Bluetooth device  click the device name and pair the device

What according to you makes you a good candidate for customer service or technical support job? | There are a lot of factor to be considered for someone to be a great candidate of a customer service job. First, I think is experience, you can always have a better trust to someone who has experience of doing something and their achievements on that experience is a great factor too
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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