Subject: Tech Support Candidate - Nitin Verma
From: Nitin Verma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Feb 2021 12:32:23 -0500

| | Tech Support Test

Name | Nitin Verma
E-mail | [email-masked]
Phone Number | (91) 9759098786
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Alpha 2
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Next Education India Pvt.Ltd. | Technical Support Engineer | 31May2020 | 17377
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly I check Internet Conection then Make sure i'm able to load Google.com. Once this loads,  Type something in the Search box, then select Google Search.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | setting -bluetooth -ON- Scan -Paring -Done
What according to you makes you a good candidate for customer service or technical support job? | Quick  response , We identified customer need & wants, keep always smiling,Attitude, Well Dress , given proper to the point  answer , always work positive,time management,flexible,organize work.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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