Subject: Tech Support Candidate - Challa swetha Swetha
From: Challa swetha Swetha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Feb 2021 11:55:34 -0500

| | Tech Support Test

Name | Challa swetha Swetha
E-mail | [email-masked]
Phone Number | (+91) 6361701191
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Banglore
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Wipro | Windows adminstrator | 2018 | 25k
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | It must for any Webmaster. With this free service, we can identify any page or links with errors, scan for malware, find pages with short or missing titles, find duplicate meta tags, and much more. It should be noted that will need a Google account to use these tools.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open the Settings app.
Navigate to Connected devices, and turn on the Bluetooth toggle switch, if it's not enabled.
Select Bluetooth to view the options.
Select Pair new device to place the Bluetooth device in pairing mode.

What according to you makes you a good candidate for customer service or technical support job? | Excellent skills, impressive performance, good analytical skills, problem solving capcity, much more to do according to the situation for being good team player and to get good feedback from client for our service
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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