Subject: Tech Support Candidate - Sachin Kamble
From: Sachin Kamble <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Feb 2021 08:45:35 -0500

| | Tech Support Test

Name | Sachin Kamble
E-mail | [email-masked]
Phone Number | (91) 7775801859
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Malad west mumbai
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
Detacenter operations

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Skr infotech | Network Engineer | 2021 | 24800
Previous Employer 1 | Ultramax infonet technologies pvt ltd | System Administrator | 2019 | 13000
Previous Employer 2 | Satyam computers | Desktop support | 2014 | 5000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Detacenter operations

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Power on bluetooth speaker.
Turn on Bluetooth in your mobile and scan and select the proper name of Bluetooth speaker and click on it

What according to you makes you a good candidate for customer service or technical support job? | Good technical skill
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |