Subject: Trainer Candidate - Arti Suri
From: Arti Suri <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Feb 2021 06:45:45 -0500

| | Tech Support Test

Name | Arti Suri
E-mail | [email-masked]
Phone Number | (91) 9810674209
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Sector 25, Noida

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Aspam Prechool | H.R and Admin | N.A | 25k
Previous Employer 1 | Omnie Solutions (I) Pvt. Ltd. | Manager- Talent Acquisition and H.R | 8th January ‘20 | 1.45Lac
Previous Employer 2 | | | |

If Selected, how much time do you need to join? | 30 days

Please briefly describe your work experience specifically in training?

Trained the team in business communication etiquette’s
Trained the team in the BPO on communication

Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | Getting the team on the wavelength
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | When a customer is always wanting to speak to you after a first interaction, it is great customer service
What according to you makes you a good candidate for this position? | I can do complete justice to the role
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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