Subject: Tech Support Candidate - Sadam Hussain J
From: Sadam Hussain J <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Feb 2021 04:50:03 -0500

| | Tech Support Test

Name | Sadam Hussain J
E-mail | [email-masked]
Phone Number | (91) 8248011321
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | India
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Isource | System engineer | | 15000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all I will check the internet connection and proxy setting if the two settings are correct web site should work.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

STEP 1- SETTINGS
STEP 2-SEARCH BLUETOOTH
STEP 3- TURN ON BLUETOOTH
STEP 4- CONNECT THE DEVICE

What according to you makes you a good candidate for customer service or technical support job? | I am handling 1000+ users in my current company so I can handle any technical job with my good attitude
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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