Subject: Tech Support Candidate - HASAN KHAN
From: HASAN KHAN <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Feb 2021 04:38:21 -0500

| | Tech Support Test

Name | HASAN KHAN
E-mail | [email-masked]
Phone Number | (91) 9619606128
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Wadala (Mumbai)
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Netexcll | Linux system administrator | 20-02-2020 | 33000
Previous Employer 1 | Sab Construction | Linux system administrator | 05-10-2019 | 25000
Previous Employer 2 | Afoserve | Linux system administrator | 01-10-2016 | 12000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | go to location var/log check the log, read error and troubleshoot

Please list the steps to connect a Bluetooth speaker to your mobile phone.

turn on Bluetooth in mobile & on speaker search
A list of available devices will appear select speaker device , speaker will connect

What according to you makes you a good candidate for customer service or technical support job? | satisfaction of customer
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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