Subject: Tech Support Candidate - Manoj Kumar
From: Manoj Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Feb 2021 04:07:23 -0500

| | Tech Support Test

Name | Manoj Kumar
E-mail | [email-masked]
Phone Number | (+91) 7988493013
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Faridabad
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
SQL server

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Balaji it solutions | Programmer | Currently working | 34000
Previous Employer 1 | Ushetel telecom Pvt. Ltd. | SQL developer | Dec 2018 | 28000
Previous Employer 2 | Primelogic system | Trainer | August 2017 | 20000

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I will check my internet connection if my internet connection is working properly then I will check my domain name of website
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open Bluetooth options of both devices then pair one device with other

What according to you makes you a good candidate for customer service or technical support job?

Understand customer problems
Interact with each other
24*7 services provided to customer on phone

On a scale of 1 - 5 please rate your fluency in spoken English | 2

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