Subject: Tech Support Candidate - Pardha saradhi Mannava
From: Pardha saradhi Mannava <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Feb 2021 03:36:40 -0500

| | Tech Support Test

Name | Pardha saradhi Mannava
E-mail | [email-masked]
Phone Number | (560004) 9611400958
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Bangalore
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
Windows server administrator

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Infowink technologies | System admin | | 1.8lpa
Previous Employer 2 | Value point systems | Sr system admin | | 3.8lpa

In your past experience you have (select all that applies)

Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all I will check weather I have permission to open the site if not opens I will I tomate to manager

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Please take ur phone and select bluetooth option in settings and made on.
After that open ur bluetooth on it and pair ur mobile to that and use

What according to you makes you a good candidate for customer service or technical support job? | Communication is more important to feel good to talk to a stranger. We can improve ourselves if u r not a shy guy
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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