Subject: Tech Support Candidate - rajesh kanna
From: rajesh kanna <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Feb 2021 03:27:30 -0500

| | Tech Support Test

Name | rajesh kanna
E-mail | [email-masked]
Phone Number | (96772) 44476
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | chennai
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | voltech engineer pvt ltd | testing engineer | 1/12/2019 | 22000
Previous Employer 1 | will computers | desktop engineer | 2016 | 15000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

See if the problem is out of your hands. The website you wish to access just might not be up right now. ...
Try another browser. Whatever browser you're using, try something else. ...
Try the IP address. Remember that a domain name is just a friendly label. ...
Alter your hosts file.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Go to settings.
Tap the Bluetooth option.
Turn on Bluetooth.
A list of available devices will appear.
If your speaker is not listed, press the button on your speaker that makes it discoverable – it's often a button with a Bluetooth symbol on it.

What according to you makes you a good candidate for customer service or technical support job? | both customer service and technical support i am interested to work
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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