Subject: Tech Support Candidate - SUNIL PAL
From: SUNIL PAL <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Feb 2021 02:22:56 -0500

| | Tech Support Test

Name | SUNIL PAL
E-mail | [email-masked]
Phone Number | (400708) 7900182091
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Navi Mumbai
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Nexsus | Desktop engineer | June 2015 | 13500
Previous Employer 1 | Ensure support services pvt Ltd | Desktop engineer | August 2016 | 16800
Previous Employer 2 | Forbes technosys pvt Ltd | Customer support engineer | January 2021 | 19500

In your past experience you have (select all that applies) | Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First check it the what is error, and read the error and after trying resolve the issue and check internet working or not and check any setting proxy or not and and check after which browser open the website and google side not open and mostly website open the Google Chrome side.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open the mobile  Bluetooth option on and showing speaker name showing and afternoon connect to sound.
What according to you makes you a good candidate for customer service or technical support job? | Tech support engineer ,desktop support engineer and customer support engineer
On a scale of 1 - 5 please rate your fluency in spoken English | 2

| |