Subject: Tech Support Candidate - Sher Mohmmad
From: Sher Mohmmad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Feb 2021 02:20:17 -0500

| | Tech Support Test

Name | Sher Mohmmad
E-mail | [email-masked]
Phone Number | (226020) 6388376868
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Lucknow
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Grofers India Pvt ltd. | Working same | Working same | 15000
Previous Employer 1 | Smart tech service provider | 28/11/2018 | 28/11/18 | 10000
Previous Employer 2 | Cspl computer Pvt ltd | 19/1/19 | 23/12/2019 | 12000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Check the browser settings
2. Clean browser cookies
3.then resolve this issue

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.open the mobile phone settings
2. Then click on Bluetooth
3. Then search Bluetooth speaker device name
4. Then select BT speaker
5. Connecting

What according to you makes you a good candidate for customer service or technical support job? | Yes ,I can do I am the best
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |