Subject: Tech Support Candidate - kamaraj vairarmoorthy
From: kamaraj vairarmoorthy <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 3 Feb 2021 00:59:23 -0500

| | Tech Support Test

Name | kamaraj vairarmoorthy
E-mail | [email-masked]
Phone Number | (+91) 9994273933
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Coimbatore
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Tea estate india limited | Senior IT executive | | 30000
Previous Employer 1 | Crisp india system PVT LTD | System administrator | NOV 2016 | 20000
Previous Employer 2 | Accel frontline | system support | MAy 2011 | 10000

In your past experience you have (select all that applies)

Interacted with customers over Live Chat
Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | 1.check this connectivity your system.2 Reload this page.3.check other sites. then get solution
Please list the steps to connect a Bluetooth speaker to your mobile phone. | 1.bluetooth speaker power 2.enable to bluetooth on this mobile.3.find this device and pairing .finally connect that device
What according to you makes you a good candidate for customer service or technical support job? | sincerity and hard-work
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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