Subject: Tech Support Candidate - Sk abdul shafique Sk abdul
From: Sk abdul shafique Sk abdul <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 2 Feb 2021 11:35:40 -0500

| | Tech Support Test

Name | Sk abdul shafique Sk abdul
E-mail | [email-masked]
Phone Number | (+91) 7685912634
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Ballygunge, kolkata , west bengal
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Networking - advance
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Eastern services pvt ltd | system engineer | | 11000
Previous Employer 1 | Javi systems india pvt ltd | network engineer | | 14000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all we need to check computer are connected with internet or not , if connected then try other like internet are working or not if yes then restart the computer
Please list the steps to connect a Bluetooth speaker to your mobile phone. | We need to unlock our mobile first then go to seering menu then bluetooth menu then turn on the bluetooth
What according to you makes you a good candidate for customer service or technical support job? | good skill knowledge in technichal
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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