Subject: Tech Support Candidate - Gururaj Rathod
From: Gururaj Rathod <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 2 Feb 2021 08:17:45 -0500

| | Tech Support Test

Name | Gururaj Rathod
E-mail | [email-masked]
Phone Number | (+91) 70214066400
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Bangalore
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic
Networking - advance

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Deluxe Entertainment services Pvt LTD India | Data input output technician | 01-07-2020 | 250000
Previous Employer 1 | You Broadbandband Pvt LTD India | Tech support engineer | 08-08-2018 |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First troubleshooting to find error is whether computer is connected to internet  or not ,then check whether site server down .
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Switch on the Bluetooth both side then in your mobile connect  perticular Bluetooth
What according to you makes you a good candidate for customer service or technical support job? | As per my previous employment , I can handle customer professionally
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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