Subject: Tech Support Candidate - Rameshwar konale
From: Rameshwar konale <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 2 Feb 2021 07:40:32 -0500

| | Tech Support Test

Name | Rameshwar konale
E-mail | [email-masked]
Phone Number | (+91) 8975655838
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | pune
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | rosenberger electronic pvt ltd | O&M engineer | NA | 42760
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | i will check first my internet connection is working or not.If Ok then i will check the website that i had type in browser is correct or not.If ok it should open the website. so i will refresh the page aslo will clear the browser cache. then again i will try.if still not working then i will check wheather this website is blocked by ISP(if using WIFI)or Router that i am currently using for internet connection.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

turn on or enable Bluetooth of Mobile phone aslo the speaker.
select the Assigned Bluetooth name of speaker by searching Bluetooth devices in phone.
after this pair request is generated accept it in phone.this will add speakers Bluetooth in phone and connection is established.ie.pairing of both device done.
then we can use it when its paired successfully.

What according to you makes you a good candidate for customer service or technical support job? | i am quick learner,i can handle workload.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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