Subject: Tech Support Candidate - Bavin T S
From: Bavin T S <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 2 Feb 2021 06:36:11 -0500

| | Tech Support Test

Name | Bavin T S
E-mail | [email-masked]
Phone Number | (91) 7600011202
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Vadodara
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Hitachi Systems Micro Clinic Pvt Ltd | Senior Executive | | 35920
Previous Employer 1 | Paperchase Accountancy India Pvt Ltd | Systems Engineer | 18-08-2018 | 18000
Previous Employer 2 | HCL Services Pvt Ltd | Associate Customer Engineer | 15-07-2017 | 7500

In your past experience you have (select all that applies) | Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1) First of all will check what type of error is coming
2) Check the URL entered is correct or not
3) I Will check the internet connectivity
4)

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1) Turn on the Bluetooth device  and  turn on the Bluetooth
2) In mobile, go to settings
3) Tap the Bluetooth and list the available devices
4) Select the speaker ( identify the speaker with brand name or model number)
5) click on connect

What according to you makes you a good candidate for customer service or technical support job?

Technical support candidates must have a mix of technical and logical skills.
They must listen to customer queries.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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