Subject: Tech Support Candidate - maulik bhatt
From: maulik bhatt <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 2 Feb 2021 03:53:10 -0500

| | Tech Support Test

Name | maulik bhatt
E-mail | [email-masked]
Phone Number | (91) 8160587044
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | ahmedabad
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
azure

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | High sky it solution | opration manager | end | 35k
Previous Employer 1 | imsi it solution | desktop support engineer | sep 2018 | 15k
Previous Employer 2 | planet computech | hardware engineer | 2016 | 8k

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

as i can check site and i ll get error so i will first troubleshoot the computer configuration like date and time if is not correct so isn't work and second troubleshoot is network cable and internet connectivity .

Please list the steps to connect a Bluetooth speaker to your mobile phone.

press the power button to turn on your speaker and
and alsk turn on phone blutooth and pair with device and then its connect automatically .

What according to you makes you a good candidate for customer service or technical support job? | technical support job
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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