Subject: Tech Support Candidate - Ramakant Yadav
From: Ramakant Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 2 Feb 2021 03:07:03 -0500

| | Tech Support Test

Name | Ramakant Yadav
E-mail | [email-masked]
Phone Number | (+91) 7267036978
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Chandigarh
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Networking - advance

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Aforeserve(canara bank) | System administrator | Currently working | 15000
Previous Employer 1 | Visualmedia | Hardware and networking engineer | September 2020 | 12000
Previous Employer 2 | Shiva online solution | All (hardware, server, networking) | Oct2019 | 10000

In your past experience you have (select all that applies) | Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all check lan connectivity

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First on Bluetooth speaker
Then open own bluthooth
Then show bluthooth name select the bluthooth name then connect if password required then fill password  then ok

What according to you makes you a good candidate for customer service or technical support job? | They give suitable answer and solve problems
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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