Subject: Tech Support Candidate - Jatin Kumar
From: Jatin Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 1 Feb 2021 07:47:07 -0500

| | Tech Support Test

Name | Jatin Kumar
E-mail | [email-masked]
Phone Number | (136135) 7988601008
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Kurukshetra
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Haryana State Govt Office | System Admin | Jan 2020 | 20000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First i shall check the Internet connection the lan cable or wifi connection should be proper manner.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Turn On Bluetooth speaker first, if message will sound bluethooth mode, thereafter, we have to on our cell phone bluethooth mode and find the real name of the speaker bluethooth speaker.
What according to you makes you a good candidate for customer service or technical support job? | Knowledge of Product.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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