Subject: Tech Support Candidate - Priyanka Das Priyanka
From: Priyanka Das Priyanka <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 1 Feb 2021 07:28:07 -0500

| | Tech Support Test

Name | Priyanka Das Priyanka
E-mail | [email-masked]
Phone Number | (91) 8073079460
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Malvia nagar
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Oyo | Venue manager | July 2020 | 16 k
Previous Employer 1 | Digichamps | Sr. Educational counselor | Dec 2018 | 13k
Previous Employer 2 | Hgs | CRE | Jan 2017 | 13k

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will clear the cache n cookies, try the incognito mode or will change the browser

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Switch on the bluetooth of the phone.
2. Once it's done, switch on the power button of the bluetooth speaker
3. See whether the phone searches for the device.
4. Once you see the device name, click on it.
5. Yes now it's connected.

What according to you makes you a good candidate for customer service or technical support job? | The person has to be very calm n composed at the same time has to be very active.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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