Subject: Tech Support Candidate - SANJAY KUMAR YADAV
From: SANJAY KUMAR YADAV <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 1 Feb 2021 06:52:36 -0500

| | Tech Support Test

Name | SANJAY KUMAR YADAV
E-mail | [email-masked]
Phone Number | (0) 9015438990
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | PITAMPURA
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | OCT8 BUSSINESS SOLUTIONS PVT LTD | SYSTEM ADMINISTRATOR | WORKING NOW | 21K
Previous Employer 1 | WELL CONNECT INFITECH PVT LTD | DESKTOP SUPPORT ENGINEER | 14 APRIO 2017 | 16K
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First of all i just want to check internet connectivity from our local lan, if it is working or pinging i just need to ping ndtv.com ,  if it is also pinging finally i just check windows firewall if it is on , i need to turn off and try to open www.ndtv.com

Please list the steps to connect a Bluetooth speaker to your mobile phone.

turn on Bluetooth
and search nearest Bluetooth availability and tape to connect.

What according to you makes you a good candidate for customer service or technical support job? | Good communication with good technical knowledge as well.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |