Subject: Tech Support Candidate - Ajay Shukla
From: Ajay Shukla <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 1 Feb 2021 06:38:03 -0500

| | Tech Support Test

Name | Ajay Shukla
E-mail | [email-masked]
Phone Number | (91) 7011486315
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Ghaziabad
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Avissol e solution pvt. Ltd. | Support Engineer | 1 year | 15000
Previous Employer 1 | Kvit solution pvt lyd. | Linux admin | 1.2 year | 12000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly check internet  connection if not connected then check lan cable.
If every thing ok may be server getting down

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open mobile bluetooth and paring with speaker bluetooth and then play song.

What according to you makes you a good candidate for customer service or technical support job?

I am good candidate for customer service because i am doing same thing in previous job

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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