Subject: Tech Support Candidate - Roshan kr Poddar
From: Roshan kr Poddar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 1 Feb 2021 04:55:00 -0500

| | Tech Support Test

Name | Roshan kr Poddar
E-mail | [email-masked]
Phone Number | (+91) 6207502923
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | New Ashok Nagar, Delhi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Nityo Imfotech | It helpdesk engineer | Working | 14.5
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If found error then check out blocked constant or any blocked from our side.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

While connection time check Bluetooth on in both device if ok then pairing then option highlight automatically yes or no.
Then need to select yes.

What according to you makes you a good candidate for customer service or technical support job? | Because I have intrest too much this field and also I have experience in same field.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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