Subject: Tech Support Candidate - Raju Chauhan
From: Raju Chauhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 1 Feb 2021 04:27:29 -0500

| | Tech Support Test

Name | Raju Chauhan
E-mail | [email-masked]
Phone Number | (0124) 8375872037
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | gurgaon
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Aforeserve.com LTD | L2 | | 22000
Previous Employer 1 | Hitachi Systems Micro Clinic Private Limited | L1 | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | first of all, I will check the Error code on the screen what is coming, Then I will check the internet connection is working or not then I will clean the cache and cookies.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Speaker Bluetooth enable
2. Mobile Bluetooth enable and searching near
Bluetooth device.
3. Device pairing with mobile to the speaker.

What according to you makes you a good candidate for customer service or technical support job? | According to my, I like the technical support job.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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