Subject: Tech Support Candidate - Vishnu Vardhan Ammram
From: Vishnu Vardhan Ammram <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 1 Feb 2021 03:13:12 -0500

| | Tech Support Test

Name | Vishnu Vardhan Ammram
E-mail | [email-masked]
Phone Number | (91) 6300083630
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | HYDERABA
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Ko

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Connectq business solutions private limited | Sr CCE | 06-02-2021 | 14500
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If we get an error first we have to cross check with our broadband connection.If our broadband connection is fine then proceed with the error which we seen on the computer screen.Then follow with the following steps.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First on the bluetooth in the mobile and then power on the bluethooth speaker then pair it in the mobile.
What according to you makes you a good candidate for customer service or technical support job? | Technical support job
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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