Subject: Trainer Candidate - Syed Jalees Jeelani Qadri
From: Syed Jalees Jeelani Qadri <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 30 Jan 2021 10:34:02 -0500

| | Tech Support Test

Name | Syed Jalees Jeelani Qadri
E-mail | [email-masked]
Phone Number | (+91) 6005497976
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Sarita vihar

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

If Selected, how much time do you need to join? | Minimum 3-4 days
Please briefly describe your work experience specifically in training? | I am highly experienced in prkject management and i have also done some certifications related to project management .Talking about my soft skills i am expertise in primavera p6 and microsoft project
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | No
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | The most difficult situation which i have experienced in my life was the courses of project management which i have done .Firstly i was not able to understand it but after so much of hard work and dedication towards my work i succedded it in a positive way .
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service is like one time customer service which the customer will not come again to take services and great customer service can be defined as the service given to a customer with which he/she is highly impressed and may also come again to take the services.
What according to you makes you a good candidate for this position? | Highly skilled who believes in smart work and time saving also who works like a pro to no end and has pressure to complete his task in a respective time period.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |