Subject: Trainer Candidate - Neelu gupta Neelu
From: Neelu gupta Neelu <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 30 Jan 2021 05:51:10 -0500

| | Tech Support Test

Name | Neelu gupta Neelu
E-mail | [email-masked]
Phone Number | (16) 9821420943
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Hauz khas

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Fresher hire | Tele caller | 5 may | 15k
Previous Employer 2 | | | |

If Selected, how much time do you need to join? | 1-2 days
Please briefly describe your work experience specifically in training? | I have experience in tele calling profile my work is to scheduling the telephonic interviews of the candidate as a HR and taking feedback regarding the interview.
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | No
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Great customer service is way better than good customer service because great customer service includes to helping people, solving their problems and taking care that each and every person would be satisfied by our work. In good customer service it's just giving services without taking care that the person is satisfied by our work or not.

What according to you makes you a good candidate for this position?

My strength is my attitude i love taking challenges and i will also make sure that u can do the work properly without mistakes and never leave any work incompletely i will make sure that every should be kn time and properly managed and offcourse i am hard
working and very passionate about my work.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |