Subject: Tech Support Candidate - Vijay Deer
From: Vijay Deer <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 30 Jan 2021 05:41:50 -0500

| | Tech Support Test

Name | Vijay Deer
E-mail | [email-masked]
Phone Number | (124) 9070713777
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Gurgaon
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Ttj | Sales consultant | | 35000
Previous Employer 1 | Ggty | Sales analyst | | 30000
Previous Employer 2 | Vfgt | Sales design | | 24000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Restart my device
2. Check your internet connection
3. Check website is down for everybody or for you only
4. Test the website in another browser
5. Route to site down

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Vghdh
What according to you makes you a good candidate for customer service or technical support job? | Gdbdhjyvdg
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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