Subject: Tech Support Candidate - Mohit Singhal
From: Mohit Singhal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 30 Jan 2021 02:01:24 -0500

| | Tech Support Test

Name | Mohit Singhal
E-mail | [email-masked]
Phone Number | (+91) 9990608951
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida 78
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Microland Ltd. | VIP support Engineer | | 25000
Previous Employer 1 | Viraj Infotech | IT Support Engineer | 5/6/2020 | 21000
Previous Employer 2 | Wipro Infotec | Desktop Management | 17/9/2017 | 16000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

This is not a right question, when i am open the www.ndtv.com and getting the error.
What is the error??
No error is mention in this question, that's why we have answer of this question

Please list the steps to connect a Bluetooth speaker to your mobile phone.

first go to the setting
click the bluetooth option
click on search option
select the device name ( Bluetooth speaker )
then pair and connect.

What according to you makes you a good candidate for customer service or technical support job? | I have the right combination of skills and experience for this job. I also bring the additional quality of strong analytical and problem solving ability as shown by my introduction of a more efficient work flow. My commitment to excellent work standards will add value to the team.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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