Subject: Tech Support Candidate - Ravindra Kumar Dhekwar
From: Ravindra Kumar Dhekwar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 29 Jan 2021 12:28:31 -0500

| | Tech Support Test

Name | Ravindra Kumar Dhekwar
E-mail | [email-masked]
Phone Number | (91) 6263286116
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Indore (MP )
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP
Windows Server

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Dainik Bhaskar Group | Senior Engineer | Present | 18000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Looking for a challenging role in a reputable organization to utilize my technical, database, and management skills for the
growth of the organization as well as to enhance my knowledge about new and emerging trends in the IT sector, to work in a
firm with a professional work driven environment where I can utilize and apply my knowledge, skills which would enable
me as a fresher to grow while fulfilling organizational goals.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | 6273286116
What according to you makes you a good candidate for customer service or technical support job? | Technical Support
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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