Subject: Tech Support Candidate - prathyusha bhattu
From: prathyusha bhattu <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 29 Jan 2021 07:28:06 -0500

| | Tech Support Test

Name | prathyusha bhattu
E-mail | [email-masked]
Phone Number | (+91) 7878545480
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Hyderabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Kab consultants | Educational researcher | |
Previous Employer 1 | Itm universe | Assistant professor | 14th October 2017 | 36700
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I will first restart the network connection and will load the website again.
One more thing I can do it is I will open the same website in other browser.
Will check whether the problem is happening for only that particular browser or every browser?

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.Switch on the Bluetooth speaker first
2.Turn on the phone's Bluetooth also
3. Pair both the devices by using a message generated by the server.
4. After successful pairing we can listen everything via the paired Bluetooth speaker

What according to you makes you a good candidate for customer service or technical support job? | I have good command on about four languages. I have good communication skills too. I can cope up with any situation and handle the situation very gently.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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