Subject: Tech Support Candidate - Saravana Kumar K
From: Saravana Kumar K <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 29 Jan 2021 07:11:57 -0500

| | Tech Support Test

Name | Saravana Kumar K
E-mail | [email-masked]
Phone Number | (91) 9865697390
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Chrnnai
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MacOS
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | CSC eGovernancr India ltd | District manager | Feb 2020 | 30000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1st check interenet connection
Then check web address
Then network speed

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Connect Bluetooth and enable speaker

What according to you makes you a good candidate for customer service or technical support job?

Yes
Analyse customer issue and check the  issue
Then customer approach is gud

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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