Subject: Tech Support Candidate - Durgesh Shukla
From: Durgesh Shukla <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 29 Jan 2021 06:15:17 -0500

| | Tech Support Test

Name | Durgesh Shukla
E-mail | [email-masked]
Phone Number | (110032) 9873817379
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | 110032
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Necc | Support Eng. | | 16k
Previous Employer 1 | Suntec | Proccess associate | | 11k
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First off i will check internet connection after that i re start the computer
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of all we on bluetooth speaker and mobile bluetooth than press on/off button for long time and then search for nearby device and connect with my phone
What according to you makes you a good candidate for customer service or technical support job? | Tecnical support
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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