Subject: Tech Support Candidate - Krishan Kumar
From: Krishan Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 29 Jan 2021 04:46:34 -0500

| | Tech Support Test

Name | Krishan Kumar
E-mail | [email-masked]
Phone Number | (125121) 8168329518
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Panipat, Haryana
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Park nonwoven pvt. Ltd | Quality Engineer | 3 year | 23000
Previous Employer 1 | Engineering mech India pvt.ltd | Engineer | 2 year | 15000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | We will check my network connection
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of all  i   open  Bluetooth connection and on then search for a device and then pair with device.
What according to you makes you a good candidate for customer service or technical support job? | First of all i listen carefully to customer and then give solution.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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