Subject: Tech Support Candidate - Saurabh kumar Sinha
From: Saurabh kumar Sinha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 29 Jan 2021 02:48:38 -0500

| | Tech Support Test

Name | Saurabh kumar Sinha
E-mail | [email-masked]
Phone Number | (91) 7258041379
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Bihar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | Na | Na | Na | Na
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | As a user, I will check internet connection is working properly or not because the commands which I m giving to computer is correct.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open Bluetooth in mobile and
Open the Bluetooth speaker,
Search the device in mobile,
Select the device,
Paired the device,
Connected

What according to you makes you a good candidate for customer service or technical support job? | According to me a good candidate for customer service or technical support job must be a good leasner so that he could understand the error facing by the customer and a fluency in spoking English.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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