Subject: Trainer Candidate - deeksha khanna
From: deeksha khanna <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 28 Jan 2021 13:02:28 -0500

| | Tech Support Test

Name | deeksha khanna
E-mail | [email-masked]
Phone Number | (91) 9650233890
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | gurgaon

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Happyeasygo | Assistant Manager | 20th July | 49000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

If Selected, how much time do you need to join? | immediate
Please briefly describe your work experience specifically in training? | Head of Training and Quality department
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Customer centricity is important in any field or domain, and that is one of the essential requirements for being a good trainer.
What according to you makes you a good candidate for this position? | I've trained more than 50 batches in my long career journey of 11 years, with travel domain expertise and creation, structure and implementation of training (end-to-end process designed)
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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