Subject: SSBS ticket issue
From: Abhishek Dalal <[email-masked]>
To: Ashish Dabral <[email-masked]>
Date: Thu, 28 Jan 2021 10:12:40 -0700 (MST)

Hi Sir, 

This mail is regarding a SSBS ticket 81264. Which was raised 17:30PM (KSA timing) but till 19:58PM (KSA timing) it was not assigned. 

However, when i try to assign this ticket to technician there is no technician name in the drop down menu. 

Regards, 

Abhishek Dalal