Subject: Tech Support Candidate - Vikrant Rana
From: Vikrant Rana <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 28 Jan 2021 07:06:05 -0500

| | Tech Support Test

Name | Vikrant Rana
E-mail | [email-masked]
Phone Number | (0120) 9643794416
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Greater Noida
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Info Edge India Limited | Assistant Manager | 3rdFeb2021 |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly I will close all the browser, then open the same website again

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Click on Bluetooth
2. Make all device discoverable
3. Select the Bluetooth name which you want to connect.

What according to you makes you a good candidate for customer service or technical support job? | I already have 7 years of experience in inside sales and having a good control on customer handling.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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